Terms and Conditions
(The following General Terms and Conditions also contain legal information on your rights under the provisions on distance selling and electronic commerce.)
1. Scope
These General Terms and Conditions (GTC) apply to all deliveries from eufonos to the consumer (§ 13 BGB).
A consumer is any natural person who concludes a legal transaction for a purpose that cannot be attributed to either his or her commercial or independent professional activity.
2. Contracting party
The purchase contract is concluded with:
eufonos - The Music of Thomas Rüedi
Owner:
Thomas Rüedi
Möösli 37
3298 Oberwil bei Büren
SWITZERLAND
You can reach our customer service for questions, complaints and objections during opening hours by calling +41 (0)79 675 06 10 or by email at eufonos@bluewin.ch
3. Offer and conclusion of contract
3.1 The presentation of the products in the online shop does not constitute a legally binding offer, but rather an invitation to order. Errors excepted.
3.2 By clicking the [Order] button, you place a binding order for the goods listed on the order page. The purchase contract is concluded when we accept your order by sending an order confirmation by email immediately after receiving your order.
4. Right of withdrawal
4.1 Consumers have a fourteen-day right of withdrawal.
cancellation policy
right of withdrawal
You can revoke your contractual declaration within 14 days without giving reasons in text form (e.g. letter, email) or - if the item is given to you before the deadline expires - by returning the item. The period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods, not before receipt of the first partial delivery) and also not before fulfillment of our information obligations in accordance with Article 246 § 2 in conjunction with § 1 paragraphs 1 and 2 EGBGB and our obligations in accordance with § 312g paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. To comply with the cancellation period, it is sufficient to send the cancellation or the item in good time. The cancellation must be sent to:
eufonos
Thomas Rüedi
Möösli 37
CH-3298 Oberwil bei Büren
eufonos@bluewin.ch
consequences of revocation
In the event of an effective cancellation, the services received by both parties must be returned and any benefits derived (e.g. interest) must be surrendered. If you are unable to return or surrender the service received and benefits (e.g. benefits of use) to us, or only partially or in a deteriorated condition, you must pay us compensation for the loss in value. You only have to pay us compensation for the loss in value of the item and for any benefits derived if the use or deterioration is due to handling of the item that goes beyond checking its properties and functionality. “Checking the properties and functionality” means testing and trying out the respective goods, as is possible and usual in a store. Items that can be sent by parcel must be returned at our risk. You must bear the regular costs of return if the goods delivered correspond to those ordered and if the price of the item to be returned does not exceed an amount of 40 CHF or if, in the case of a higher price of the item, you have not yet paid the consideration or a contractually agreed partial payment at the time of cancellation. Otherwise, the return is free of charge for you. Obligations to reimburse payments must be fulfilled within 30 days. For you, the period begins when you send your cancellation notice or the item, and for us when we receive it.
end of the cancellation policy
4a. Return costs when exercising the right of withdrawal
If you make use of your legal right of cancellation (see cancellation policy), you will have to bear the regular costs of return if the goods delivered correspond to those ordered and if the price of the item to be returned does not exceed an amount of 40 CHF or if, in the case of a higher price of the item, you have not yet paid the consideration or a contractually agreed partial payment at the time of cancellation. Otherwise, the return is free of charge for you.
5th delivery
5.1 Delivery takes place within Switzerland, to other European countries and the rest of the world.
5.2 The delivery time is between 2 and 10 working days. Customers will be informed in detail by email after the order has been received.
6th payment
6.1 Payment can be made by credit card or PayPal
7. Retention of title
The goods remain our property until full payment has been made.
8. Contract text
The contract text is stored on our internal systems. You can view the general terms and conditions on this page at any time. If you have created a customer account, you can view your customer data at any time under 'Customer login'. The order data will be sent to you by email. After the order has been completed, the contract text is no longer accessible via the Internet for security reasons.